Aviva have just published their latest list of quirky and unusual claims:

Mistaken identity: a horse mistook a customer’s car for a female horse, and proceeded to make amorous advances, including getting its front legs onto the vehicle! The damaged car got the hump, but Aviva put things right by arranging for the bodywork to be repaired.

The hapless burglar: A burglar who tried – and failed – to break in to a customer’s house hid in a garden shed when he was rumbled by the homeowner. The burglar accidentally locked himself in to the shed, making it easy for police to apprehend him. Aviva paid the claim for damage to the home (windows) and shed.

The cat in the car: A cat snuck into our customer’s car as he was unloading groceries. Later, noticing his hazards were on, the customer went outside to see the cat in his vehicle. The cat had tried to escape by clawing at the roof of the car, causing substantial interior damage! The customer opened the door and the cat hightailed it out. Aviva repaired the car – and the cat was not injured.

We have had a few of the more unusual too over the years but dealing with our clients problems is all part of the service we offer.